Veterinary practice management · Octor AI platform

Talk through the exam. The record writes itself.

VetOctor runs the clinic — records, scheduling, labs, hospitalisation, billing and inventory — with AI voice notes replacing the keyboard and device vitals arriving on their own.

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Powered by the Octor Platform

Built for North American veterinary practices

DICTATING  ·  Bruno · Boxer · 4y MN  ·  04:12
SRight hind lameness four days, worse after exercise. Eating normally.
OGrade 3/5 lameness right hind. Pain and effusion on stifle flexion. Positive drawer.
ACranial cruciate ligament rupture, right stifle.
PRadiographs. Carprofen 2 mg/kg BID. Surgical referral discussed with owner.
68.8 lb · smart scale 101.8 °F · BLE thermometer 96 bpm · HR monitor
Exam — orthopaedic$78.00
Radiographs · stifle, 2 views$185.00
Carprofen 75 mg · 21 tablets$38.40
Invoice drafted · incl. tax$301.40

The problem

Three systems. One exhausted practice.

Most clinics run a desktop practice system, a separate reminder service, and a laptop the vet types into while the dog waits. VetOctor collapses all three.

The keyboard sits between you and the patient

Notes get typed after hours, or not at all. Detail is lost, charges are missed, and the last appointment of the day pays for it.

Results come back to nobody in particular

A lab result lands in an inbox no one owns. The vet assumes it never came; the client assumes it did. Abnormal findings wait.

Vitals get read, written, then typed again

Weight, temperature, glucose — measured on a device, copied to paper, keyed into software. Three chances to get it wrong.

Coverage

Everything the clinic runs, in one platform.

Traditional practice software covers the clinic. Client-engagement apps cover the owner. Most clinics pay for both, and neither one writes the notes or reads the devices.

Capability Practice software Client apps VetOctor
Practice management
Linked owner & pet records, visit history ● — ✓
Doctor calendars, rooms & multi-site scheduling ● booking only ✓
SOAP notes & full medical history ● — ✓
Treatment templates & procedure sheets ● — ✓
Inventory with batch, expiry & low-stock alerts ● — ✓
Estimates, itemised invoices, tax & discounts ● — ✓
Insurance claims, split billing & collections ● — ✓
Diagnostics & inpatient care
Lab ordering with results filed to the record ● — ✓
Results inbox — nothing closes until a vet signs it — — ✓
Critical-result routing & escalation rules — — ✓
Hospitalisation whiteboard & treatment sheets ● — ✓
Anaesthesia monitoring record ● — ✓
Shift handover as a signed clinical record — — ✓
Compliance & paperwork
Rabies certificates & vaccination records ● — ✓
Prescription labels with auxiliary warnings ● — ✓
Controlled-substance log at point of use ● — ✓
State rules as configuration, not assumptions — — ✓
Guided migration with validation before commit ● — ✓
Octor AI platform — beyond either category
AI voice-to-SOAP dictation during the exam — — ✓
Every drafted line traceable to the audio — — ✓
AI diagnostic summaries from signs & vitals — — ✓
BLE device vitals captured automatically — — ✓
OCR of lab printouts & handwritten notes — — ✓
Cloud-native — web, tablet and phone desktop app only ✓
Client engagement — on the roadmap
Automated vaccine & appointment reminders basic ● ✓
Records & invoices sent straight to the owner — summaries ✓
Pet-parent mobile app — ● 2027
Online self-booking & request approval — ● 2027
Two-way messaging with the clinic — ● 2027

Category comparison — typical capabilities of desktop practice-management software and standalone client-engagement apps. Individual products vary; check your own vendor's documentation. Items marked 2027 are on our roadmap and are not available today — see what ships when.

The consultation, rebuilt

Six stages. No typing.

The vet speaks; VetOctor fills the stage and moves on. By the time the animal leaves the table, the record, prescription and invoice are already drafted.

Stage 1Reason for visit
Stage 2Clinical exam
Stage 3Diagnosis
Stage 4Treatment plan
Stage 5Billing
Stage 6Review & sign

You can check what it heard

Every drafted line points back to the moment in the audio it came from. Where the audio was unclear, VetOctor says so and leaves the field for you rather than guessing. Nothing enters the record until a veterinarian signs it.

It behaves when things go wrong

Interrupted mid-dictation, a phone that ran out of battery, a room too noisy to transcribe — each has a defined path back. The consultation is never blocked because the AI could not do its part.

Clinical depth

The parts of the day nobody demos

Consultations are the easy half. What separates practice software is what happens to a result at 4am, and whether the overnight team knows what the day team knew.

Results that cannot go quiet

Every result lands in one inbox and stays there until a vet reviews it. Critical values page the ordering vet instead of waiting. Rejected samples raise a redraw. Results that match no open order get reconciled rather than dropped.

  • Reference labs and in-house analysers in one list
  • Ranges, flags and change since the last panel
  • A plain-language version for the owner, released when you choose

Inpatients on one board

Treatment sheets built from protocols rather than typed each morning, tasks that escalate when they run late, and every overdue task in the building on a single list instead of one patient at a time.

  • Anaesthesia sheet with timed vitals, drugs and events
  • Unrecorded intervals shown as unrecorded, never skipped
  • Shift handover both teams sign

Paperwork that prints correctly

Rabies certificates filled from the vaccine lot scanned at administration. Vaccination records in the format kennels accept. Prescription labels sized to your stock, with warnings above the footer so overflow never drops them.

  • Certificate layouts follow your state's requirements
  • Controlled drugs print the federal caution automatically
  • Every print is filed to the record; reprints are logged as reprints

The product

What your team will actually be looking at

Real screens from the build, not illustrations. Click any of them to see the whole page.

Results inboxEvery result in one list until a vet signs it off, with how long each has been waiting. The clinic finds the nine-hour-old critical potassium result — not the owner.
Anaesthesia recordVitals every five minutes alongside drugs, fluids and events on the same clock. Intervals nobody recorded are shown as unrecorded rather than quietly skipped.
Rabies certificateFilled from the record, including the vaccine lot scanned at administration. If the lot was never scanned, the certificate cannot be issued.
Prescription labelDirections written for the owner, warnings as one-tap chips, and a preview at your actual label size — so nothing important falls off the bottom.
Shift handoverEvery inpatient with status, next task and what to watch for, plus the items the outgoing shift could not close. Both teams sign it, so what the night staff were told is part of the record.

Device integration

Vitals that arrive on their own

Readings reach the record by the shortest route available — paired over Bluetooth, photographed and read by OCR, or entered once into the same structured field. Nothing gets transcribed twice.

Bluetooth instruments

Weight, temperature, heart rate, oxygen saturation and more — paired once, then streaming into whichever consultation is open.

OCR capture

Analogue readouts, lab printouts and handwritten notes photographed on a phone and read into structured fields.

Structured manual entry

Anything not yet connected gets typed or dictated once into the same fields, so every value lives in one place.

Device support is being finalised with our launch practices. If your clinic already relies on a particular instrument, tell us which — it shapes what we certify first.

When things break

A dropped connection is not a lost record

Practices leave cloud software over exactly one thing: a form that did not save. VetOctor keeps working offline and tells you precisely what is held on the device and what is waiting to sync.

Keep working

Typed notes, dictation and vitals are held locally and sync on reconnect. The interface names each held item rather than showing a generic warning.

Never silently merged

If two people edit the same record, both versions survive and you choose field by field. A weight or a handling alert is never resolved by last-write-wins.

Printers included

If a label printer is offline, documents queue as PDFs and print the backlog when it returns. No clinic debugs a printer at 8am.

Compliance

Your state's rules, built into the workflow

Record content, retention periods and controlled-substance rules are set by your state board, and they don't agree with each other. VetOctor doesn't average them out. Your state is a setting, and the platform holds the line.

Everywhere, by default

What every state board expects of a medical record, enforced by the software rather than by memory.

  • Versioned, tamper-evident records — signed notes lock, edits become new versions carrying author, timestamp and reason
  • Controlled-substance log recorded at the point of use and exportable for inspection
  • Retention and legal hold, with flags that block deletion
  • Role-based access with every login and access logged
  • Encryption in transit and at rest; card data stays with the payment processor
  • Full data export in open formats — no exit fee, no hostage data

Configured per state

The rules that change at the state line are settings, not assumptions — checked against each board's current requirements.

  • Record content requirements enforced before a note can be signed
  • Controlled-substance schedules, log formats and count intervals on top of the federal baseline
  • Prescription label fields your state mandates, with extralabel use flagged where federal rules require it
  • Rabies and health certificates generated to the layout your state accepts
  • Notifiable disease workflows routed to the correct state authority
  • Retention periods set to your board's minimum, not a global default

VetOctor supports your compliance program — it does not replace it. Requirements differ by state and change often. Tell us where you practise on the demo and we'll show you exactly how your configuration is set.

Switching

Move off legacy software without losing a record

The reason practices stay on software they dislike is the migration. We show you exactly what will land before anything commits.

Validated before commit

Clients, patients, visit history, vaccination dates and inventory are mapped, validated and previewed as a dry run. You see the errors before the import, not after.

Run both for a month

Parallel running while your team learns, with reconciliation reports so nothing falls between the two systems.

Cloud infrastructure

AWS microservices, encrypted storage, real-time sync, and audit logging across the stack.

Training included

Migration, onboarding and training come with the subscription rather than as a separate professional-services line.

Powered by the Octor Platform

VetOctor runs on the same platform as Octor's human-healthcare products — the record engine, device integrations and AI transcription are shared infrastructure, not a veterinary side project.

What ships when

Clinics first. Pet parents next.

We would rather tell you what is not built yet than have you discover it in month two. Here is the honest sequence.

NowIn pilot
The clinic platform

Records and AI consultations, scheduling, labs and diagnostics, hospitalisation and anaesthesia, billing and insurance, inventory and controlled drugs, certificates and labels, reporting, and migration from your current system.

January 2027Live practices
General practice, running for real

A small number of North American general practices running VetOctor as their primary system, with migration completed and our team on site. We are selecting those practices now.

During 2027In build
The pet-parent app and client self-service

Owner app, online self-booking and two-way messaging. Until then, reminders, records, prescriptions and invoices reach owners by email from the same visit that produced the note — so a reminder can never disagree with the chart.

Also during 2027In build
Boarding, wellness plans and dental charting

Kennel management, preventive-care plans and tooth-by-tooth dental charting. If any of these is central to how your practice earns, tell us on the demo — launch practices set the order.

Book a demo

See a consult go from spoken to signed

Twenty minutes, your own case as the example. We'll run one appointment end to end — dictation, record, prescription, invoice, owner notification — and answer what we have not built yet.

info@octor.health

Demos run over video · North American time zones

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